Journeys crafted with care
Journeys crafted with care
Mawaddah Travel is the travel division of Mawaddah Partners Ltd, a Mauritius-based travel company providing Umrah packages, holiday packages and travel-related services.
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect your information when you use our website or services.
Depending on the services you request, we may collect information such as your name, contact details, email address, travel requirements and other information necessary to arrange your booking.
For certain travel services, we may also require information contained in travel documents, including passport or visa information, where necessary to process your booking or provide the requested service.
We may use the information provided to us to:
To provide the services you request, we may need to share relevant information with trusted third parties, including airlines, hotels, transport providers, visa-related service providers, destination partners and other travel suppliers.
We only share information that is reasonably necessary for the relevant travel service or booking. Third-party providers may have their own privacy policies and terms.
We may contact you by email, telephone, WhatsApp or other appropriate communication methods in connection with your enquiry, booking, travel arrangements or customer support.
Where appropriate, we may also contact customers regarding relevant services, offers or travel updates. You may request that we stop sending non-essential promotional communications.
Information submitted through forms on our website may be used to respond to your enquiry and prepare or process the travel services you request.
Please ensure that information submitted through our website is accurate and does not contain unnecessary sensitive information.
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain business and booking records, resolve disputes and comply with applicable legal or regulatory obligations.
Our website may contain links to third-party websites or services. Mawaddah Travel is not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of or further information about personal data we hold about you.
Requests concerning your personal information can be made by contacting Mawaddah Travel using the contact details provided on our website.
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or business practices. Any updated version will be published on this page.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Mawaddah Travel through our Contact page.
Email: mawaddahpartners@gmail.com