Journeys crafted with care
Journeys crafted with care
Before confirming your journey with Mawaddah Travel, we encourage you to review our policies and understand the conditions that may apply to your booking and travel arrangements.
Understand the terms that apply to bookings, payments, travel services, supplier arrangements and customer responsibilities.
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Learn how refund requests are handled and how airline, hotel, visa and other supplier conditions may affect refund eligibility.
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Review the conditions that apply when cancelling flights, hotels, Umrah packages and other travel arrangements.
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Learn how Mawaddah Travel handles personal information provided through enquiries, bookings and our website.
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Travel arrangements may involve airlines, hotels, transport providers, visa authorities and other third-party suppliers. Additional supplier-specific conditions may therefore apply to individual bookings. Our team will communicate relevant conditions applicable to your travel arrangements before confirmation wherever possible.
If you need clarification about a booking condition, cancellation requirement, refund or any other travel policy, our team will be happy to assist you before you confirm your journey.
Contact Mawaddah Travel